*We aim to dispatch all orders within 24 hours (orders accepted before 12:00 am CET on business days will be shipped the same day).
When processing your order (check-out) we will show you the available shipping methods, the costs and an indication of the delivery time.
The available shipping methods depend on the delivery address you fill in during check-out. We offer the following delivery options:
DHL PARCEL CONNECT (standard delivery) – delivery time 1-5 business days, depending on the country of delivery. Please check the delivery rates and delivery times per country below.
Delivery at home.
Delivery to a DHL service point (we show you the available service points during check-out).
Notification via email about your shipment’s progress and estimated delivery time.
If you are not at home when DHL delivers your parcel, they will leave a note which states where and how to collect your BARTS order. In case you did not collect your order and DHL sent it back to us, we are unable to re-send your order. Your order will be automatically refunded.
DHL EXPRESS ON DEMAND DELIVERY (express delivery) – delivery time 1-2 business days for all EU-countries. Delivery rates depend on the weight of the products your order and the delivery address you fill in during check-out.
Notification via email or SMS about your shipment’s progress and estimated delivery date/time.
Choose the time and place of delivery, after you ordered:
Deliver your package on another day.
Deliver your package on another address (including a neighbour’s address etc).
Deliver your package at a safe place.
Delivery to a DHL service point.
Request to hold the package up to 30 days.
We ship to EU-countries only, using DHL as our carrier. Please find an overview below of the countries we ship to including shipping costs, return costs and delivery times.
During sales period or holiday season, deliveries may take a few business days longer than usual.
We aim to dispatch all orders within 24 hours (orders accepted before 12:00 am CET will be shipped the same day). Estimated delivery times are to be used only as a reference and will commence from the shipping date; we are not responsible for any delays caused by our carrier.
We ship both Standard (delivery 3-4 working days) and Express (1-2 working days).
*All our parcels are shipped with DHL.
For the above countries, excluding the Netherlands, we also offer DHL express shipping. The rate depends on weight and destination and is displayed in the checkout. Delivery time for DHL express shipments is 1 - 2 working days.
If your order cannot be delivered due to an incorrect address, our carrier will return the package to our warehouse. In this case, we will refund the order but deduct return shipping costs. As a customer, you are responsible for entering the correct delivery address.